LLSSA Industry Notice: FireModule Email Notifications Determined to be Spam
Recently, several members of the Louisiana Life Safety & Security Association (LLSSA) have reported receiving emails from a company identifying itself as “FireModule” claiming to act on behalf of the 3rd District Volunteer Fire Department in Louisiana. These messages instruct alarm and fire protection contractors to create accounts and submit inspection reports through a third-party portal, warning that failure to comply could result in non-compliance being reported to the Authority Having Jurisdiction (AHJ).
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After reviewing these communications and conducting follow-up inquiries, LLSSA reached out to the appropriate authorities to verify the legitimacy of the request. According to both the 3rd District Fire Chief and the Louisiana Office of the State Fire Marshal (SFMO), these notifications are not authorized requirements and have been identified as spam communications. There is currently no known law, ordinance, or directive requiring contractors working within the district to submit inspection reports through a FireModule portal.
The emails appear designed to create a sense of urgency by labeling the message as an “Official Notification” and including language suggesting enforcement actions for non-compliance. In reality, inspection reporting requirements for fire protection systems in Louisiana are governed through established regulatory channels and recognized codes and standards. Contractors should always verify any new reporting requirements with the local Authority Having Jurisdiction or with the State Fire Marshal’s Office before creating accounts or providing company information to third-party systems.
If you or your company receive a similar email requesting that you create a FireModule account or submit inspection reports through their platform, do not comply with the request until the matter is verified through official channels. Instead, members are encouraged to forward the message or report the incident to the Complaint Division of the Louisiana State Fire Marshal’s Office so the issue can be investigated and addressed.
LLSSA will continue to monitor this situation and share updates with members if additional information becomes available. Protecting the integrity of our industry and ensuring that contractors are not subjected to unauthorized compliance demands is an important part of maintaining Louisiana’s high professional standards in the life safety and property protection field.
If you have received similar notices or have questions about inspection reporting requirements, please notify the SFMO Complaint Division and consider informing LLSSA so we can continue to track reports from the field.