• No more than 2 business days following the completion of the class you will receive an email from the LLSSA with your login information for the LLSSA Education platform.  
• Once in the platform you will go to “My Courses” and select the exam you are preparing to take.
• Step 1 – you will connect to the proctor, and they will test your set-up.  Please be sure to have a full battery and solid internet connection.  This is when you will schedule to take your exam with the proctor.
• Step 2 – When it is time to take your exam, you will connect to the proctor by submitting the form when you click “New Conversation”
• Step 3 – with the proctor online you will “click here to start the exam”
• If you should lose connection at any time during the exam repeat step 2 and 3 to log back in as quickly as possible to complete the exam.  If for some reason you cannot get back into your exam notify LLSSA (337-886-7282 or director@llssa.com) to have your test reactivated.

• Check your junk and spam folders.
• If you cannot find it contact LLSSA (337-886-7282 or director@llssa.org) to confirm they have the correct email information for you.

Contact LLSSA (337-886-7282 or director@llssa.org) to verify if your specific needs can be met through our current accommodations.

• The price you paid for the class covers the cost for your intial test.
• If you need to retake the exam there is a $35 member re-exam fee.  
• You can take the exam a total of three times within 1 year before having to retake the course.

Once you have met with your proctor you will communicate directly with them to reschedule your exam.

• Exams are multiple-choice. The number of questions depends upon the course.
• It is a timed exam.  50 question exams are given 120 minutes to complete.  30 question exams are given 60 minutes to complete.
• Students/candidates are permitted to use their course manual during the exam.

• You are permitted to bring and use the course manual.
• Manuals must not include any loose notes, post it notes, or removable sticky notes
• There can be notes written in the manual just cannot be on paper (such as scrap paper) that can be removed from the books. There are margins in the manual specifically for notes.
• Permanent tabs are allowed to be on the manuals (ones that will rip the paper if they are taken off) but post it/sticky notes (ones that can be easily removed) will not be accepted.
• You are allowed to use basic calculators and scratch paper.
• You are not allowed to wear a smart watch or ear buds during the exam.
• The proctor will view the room to verify there is no one else present during testing.

• Your exam results will be shared shortly after your test via email. 
• Official results and certificates will arrive within 3 business days after exam completion.  This gives us time to review the proctor report and verify the exam results.

• Candidates failing to achieve a passing score of 70 are eligible for re-examination.
• Re-examinations are permitted within 1-year months of the initial course completion.  After 1 year you must retake the course. 
• Re-examination requires the submittal of a re-examination form and fee. Please go to https://www.llssa.org/retests---recognition  to register for a re-exam
• Those failing the exam for the third time will be required to retake the course.

Successfully passing an open book exam requires some careful preparation. Just because the information is provided at the time of the exam, doesn't mean that you can expect the exam to be easy. In fact, because you have access to a considerable amount of material, the exams can be more difficult than traditional exams. Instead of requiring you to simply memorize facts, the exams usually demand that you apply concepts and fully understand ideas. Open book exams require just as much studying as any other type of exam. The key to succeeding is in careful preparation.

1. Thoroughly read all the material. As you take the course, make note and highlight key terms. Review any quizzes that appear in the course material.
2. Become familiar with the layout of the manuals. Learn where important ideas and concepts are located so you do not have to waste time searching for them during the exam. If you print out the manuals, use permanent tabs (permanent tabs are defined as -if removed/ it will tear the page) and mark where to quickly locate important material.
3. Memorize key concepts. Although you have material with you, you may not have time to look up every answer.
4. Have all your material organized and ready to take with you. Bring a watch so you can keep track of the time. Electronic devices such as cell phones will not be permitted.

Remember, it is normal for everyone to feel anxious prior to taking an exam. You can reduce your anxiety by following a few simple steps:

1. Be well prepared and maintain a positive attitude.
2. Get a good night's sleep the night before the exam. If you have trouble waking up, set your alarm and a backup alarm so you can relax and get to sleep.
3. Eat before the test. Having food in your stomach will give you energy. Just avoid heavy food that tends to make you groggy.
4. Arrive at the exam location early so you have time to get registered and organize your workspace.
5. We recommend getting to the exam site at least 15 minutes prior to allowing for any administrative tasks that may be required.
6. Stay relaxed. If you begin to get nervous, take a few deep breaths to calm yourself.

1. Begin by carefully reading the instructions. Calculate how much time you can spend on each question. For example, the Level 1 exam has SO questions and you have 2 hours to complete. This means you should spend no more than about 2.4 minutes on each question.
2. Don't allow the exam to intimidate or overwhelm you. The irony with an open book exam is that you can feel overwhelmed due to the sheer volume of material you have with you.
3. Resist the temptation to answer the question before you have read it all the way. It is amazing how many people miss a multiple-choice question because they stopped reading too soon and missed an important detail.
4. Answer any questions that you automatically know. Then go back to the others.
5. Read the questions carefully and pay particular attention to questions that are phrased in a tricky manner. Watch for double negatives in a question.
6. Never change an answer unless you are positive your first answer was wrong. Most often your first hunch is the right one.
7. Keep in mind that if 2 answer options are very similar to each other, while the others do not sound similar, the answer is almost always one of the 2 similar ones.
8. Don't give up too soon on a question just because you think you do not know the answer. Typically, you will be able to rule out one or two of the answer options and therefore have increased your chances of selecting the right response.
9. Never leave a question blank.